It has been a pleasure to work with Dicky of High Impact on our project “the Feasibility Study of Internal Housing Team Formation”. Dicky impresses us as a highly professional and involved consultant who has given us valuable advice and directions for business process enhancement. With his expert knowledge, responsible attitudes and a clear mind, he has greatly facilitated the project implementation and the subsequent impact analysis. His contribution is essential to the success of the project which serves as a solid ground for our further development in this work area.